Terms and Conditions
By using the services of ZK Taxi, you agree to the following terms and conditions. Please read them carefully before making any bookings.
1. Booking and Payments
- Booking: All taxi bookings must be made via our website, mobile app, or by phone. You will be required to provide accurate details of your trip, including pickup and drop-off locations, time, and payment information.
- Payment: Payments must be made at the time of booking or at the end of your ride, depending on your selected payment method. We accept payments through cash, credit/debit cards, or digital payment platforms.
- Cancellations: Cancellations are allowed up to [X] hours before the scheduled pickup time. Late cancellations may incur a cancellation fee.
2. Pricing
- The prices displayed on our platform are estimates. Final charges may vary based on the actual distance traveled, time spent, and any additional services requested during the ride.
- Additional charges may apply for waiting times, tolls, parking, or outstation trips.
3. User Responsibilities
- Accuracy: You are responsible for providing accurate and complete information during booking.
- Behavior: Passengers are expected to behave appropriately during the ride. Any inappropriate or disruptive behavior may result in immediate termination of the ride, with no refund.
- Safety: Passengers must follow all safety guidelines, including wearing seat belts and refraining from distracting the driver.
4. Driver Rights and Responsibilities
- Drivers are required to provide safe, reliable, and courteous services. They are trained and licensed to operate vehicles under local regulations.
- Drivers may refuse service if the passenger is intoxicated, aggressive, or engaging in any behavior that puts the safety of the driver or others at risk.
5. Limitation of Liability
- ZK Taxi is not liable for any delays, accidents, injuries, or damages that occur during the ride. Our liability is limited to the amount paid for the ride.
- We are not responsible for lost or damaged personal belongings left in the vehicle.
6. Privacy and Data Protection
- We collect and process your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described in that policy.
7. Amendments to Terms
- ZK Taxi reserves the right to modify or update these terms and conditions at any time without prior notice. Any changes will be posted on our website and will take effect immediately.
8. Governing Law
- These terms and conditions are governed by the laws of [Country/State]. Any disputes arising out of the use of our services will be resolved in the appropriate courts in [Location].
9. Contact Information
- For any questions or concerns regarding these terms and conditions, please contact us at booking@zktaxi.com
